We searched around for quite a while looking for the right quote tool and I am so pleased that we found iQ. It is smart, very easy to use and gives our customers a great looking PDF. Implementation was a breeze with help from the knowledgeable staff at Alternative. Keep up the great work.
After an extensive search of companies and products we selected Alternative and iQ CPQ as a cornerstone for our integration of Salesforce with our ERP system. iQ CPQ will be a critical solution for us in speeding up our quoting workflow and gaining 100% adoption of Salesforce. The Alternative team has been great to work with. The team is knowledgeable on iQ CPQ, Connect, our ERP system and the manufacturing vertical. The scoping process was thorough and very informative, the resulting proposal was very professional, detailed and extremely well done, which helped me gain full commitment and support internally for this project. I would recommend them to other Manufacturers & Distributors looking to get the most out of Salesforce.
We have been using our Salesforce with custom integration to ERP by Alternative Technologies for over 2 years. This year we upgraded our server infrastructure which meant our ERP systems, as well as the custom Salesforce integration, would have to be migrated and reinstalled on the new servers. We worked with Juel Hood and Robert Rossow to work out a plan and schedule the migration. Robert’s planning, testing, quick responses and follow-ups along the way were essential for a seamless transition of the custom Salesforce integration to the new servers.
Since becoming the Salesforce Administrator here at Aasonn, I chose to utilize Alternative’s Salesforce Admin Tier 3 to help save me time and help streamline our Salesforce system. My dedicated admin, Jessica Perone, is not only quick to respond, but extremely knowledgeable and just as easy to work with. Just like the company name, Jessica often offers alternative solutions to resolve the task at hand, many times ones I’ve not thought of. I would be lost without Alternative and Jessica!
We spent a long time searching for the best vendor/partner to get Salesforce training. It was the classic “Goldilocks” scenario – one was offering (and charging) way more than we needed; another was not offering nearly enough. The folks at Alternative were very flexible and willing to work with us to design a class that was “just right” – at a price that was reasonable, as well! (The class, and the trainer, were outstanding.) Since then, we have had a similar experience with custom CPQ development needs. Alternative took the time to learn our (very specific) needs and develop a demonstration that was tailor-made for us. Quite an impressive bunch!
As novices to CRM implementations, we looked at several consultants and selected Alternative because of the depth of their Salesforce experience and their ability to listen to our requirements and provide a detailed proposal customized to our needs. We were not disappointed in our selection as Alternative worked very closely with us on the implementation ensuring that our project was customized to meet our company needs while being completed on-time and within budget. We worked with Juel Hood and Jessica Perone. Both were knowledgable and responsive and a pleasure to work with. I would highly recommend working with Alternative for any company looking for assistance with implementing Salesforce.
BioTek has been working with Alternative for about 4 years now. They helped us with a major Salesforce implementation that was integrated with our ERP system and then rolled out worldwide. Big project that came in on time and within budget, Recently we partnered to develop a Company Community that is used by employees and distributors. We had some specific requirements that Salesforce couldn’t handle but Alternative came up with creative solutions. We and our users are pleased with the outcome. Alternative has been and continues to be a great partner of ours.
Everyone I’ve worked with at Alternative has been on their game. They are knowledgeable with every facet of the SFDC CRM suite, and have always met our deadlines. I’ve worked with Chad Smith on several projects and he is always able to provide excellent guidance on customization of the tool. I would highly recommend this partner to any manufacturing organization looking to implement or customize Salesforce.com!
If you need a great partner to implement or customize your Salesforce.com instance, stop looking. ATS is it!!!
ATS does a great job for us! Whether it’s an expansive project or a simple question, everyone at ATS is professional, easy to work with, and extremely knowledgeable on every facet of the SFDC CRM suite. Juel Hood is an amazing SFDC Practice Manager and is always happy to get us the help we need, even while on vacation! Chad Smith did a great job on our Salesforce implementation. It’s been great working with Chad as he is very knowledgeable and easy to work with. And their My Admin consultant, Jessica Perone, is fabulous!! I can’t say enough good things about ATS and their employees.
I would highly recommend this partner to any organization looking to implement or customize Salesforce.com. In fact, I’ve recommended them to previous coworkers that are looking for SFDC consultants and even a company that has never utilized SFDC.
Aasonn loves ATS!
We had the pleasure of working with Chad Smith from ATS for our Salesforce implementation. ATS did a nice job of scoping out our project and Chad was able to provide us with a detailed timeline. He kept us on task, we met every deadline, and went live in 2 months. He also did an exceptional job training our staff, some of which had never used a CRM. We certainly look forward to working with them again in the future.
Alternative was able to quickly assess our pain points and come up with an actionable and cost effective solution that fit our organization’s needs.
Working with Chad has been great. He got up to speed very quickly with our custom coding and triggers, fixed and amended broken lines of code that had been plaguing our organization. Most importantly, with a very tight deadline, he was able to finish our project on time with little rework.
I worked with John Hulina at Alternative on a customization project of our Salesforce Enterprise Edition. The process was documented well, easy to work through, simple to understand given my experience with Salesforce and was in general very smooth. Given that John was working on the West Coast US and our organization is based in the UK, the time difference, while awkward, was easily worked around with very flexible meeting times to suit our schedules.
I have been truly impressed with working with Shannon at Alternative Technology Solutions. They not only consult on the best way to implement Salesforce according to your business but they take a deep dive into your business and learn it. This way they are not only consulting on Salesforce but creating a plan unique to your business goals and metrics. The response to my needs have always been top notch, even when it is “after hours”. The team is constantly looking for ways to improve your business and make it successful.
Alternative Technology Solutions comes to the table with an incredible amount of industry knowledge and expertise. Alternative’s CEO, Vivian Keena is truly passionate about the quality of services company provides, and remains involved throughout the project to ensure that the work is completed on-time and most importantly, on budget. Vivan and her team have seen it all before, and this experienced meant they were able to circumvent problems before they appeared on our radar. I feel very lucky to have found Alternative for our Epicor implementation.
The Alternative team took ownership of getting our issues resolved. When an issue required in-depth analysis, Alternative conducted the necessary analysis and delivered a resolution. This allowed the Peerless team to focus on the needs of the business. Alternative brought in the right resources. Their combination of product and business expertise played a key role in gaining credibility with the users. Their consultants took responsibility for resolving issues from beginning to end, and they become an extension of our IT staff. Alternative provides us with services that are well beyond your normal product support.
We are excited about the future and our decision to partner with Alternative Technology Solutions.
I wanted to let you know how pleased I am with my experience working with Alternative. From day one your team truly ‘took ownership’ of the project and worked diligently to help us go-live as scheduled. Bruce went above and beyond the call of duty by adjusting his family’s spring break in order to be here over the weekend for the final data conversion. And Bruce did a remarkable job while he was here. Through everything your team stayed positive and focused on the goal. We couldn’t have done it without Alternative. On behalf of everyone at San Diego Hat, thank you for a job well done.
Alternative Technology Solutions was willing to help us own our own implementation. We never felt like we were alone and their consultants gave us the confidence and knowledge to accomplish our goals. We trusted their knowledge and were never let down. Our Implementation Manager was dedicated, knowledgeable, flexible and had strong interpersonal skills to fit well with our team. For RT Logic, Alternative introduced a “Smart Start” approach that reduced our overall implementation time and more effectively leveraged the resources of our project team. Alternative invested in our success by building a tailored training approach for the project team. Alternative’s approach and tools expedited adoption by making the training database highly relevant.
I just want you to know that we have had some great experiences with the Alternative folks. Alexis has been helping with our Epicor customizations. Alberto has been doing our data migration. Both are such nice guys, accommodating, responsive, hard working. Juel has been an incredible trainer with such complete knowledge of Salesforce. Brett has been a stellar project manager. You should take great pride in the team you’ve put together. It’s been a pleasure to work with each one of them. I’m grateful that our relationship continues so that we’ll be in touch with each of these folks over the course of our Salesforce, Portal, and Epicor go live implementations. And then…there will always be more!
Thanks for putting together such a great and competent team!
Alternative’s consultants took the time to understand our business requirements and brought in the right resources to accomplish our goals,” Jim Miller said. “Alternative did their homework and truly acted as the implementation experts on the Epicor 9 product. Their implementation approach was very agile and user-focused, which is a real differentiator for them in the marketplace.
We look forward to a continued long and productive relationship with Alternative Technology Solutions.
Alternative delivered as Synventive hoped, completing the implementation on budget and on time. The planning process built a strong foundation to give Synventive’s team the experience to manage our system needs, and this enabled us to keep budgets in line, and focus investments on key areas. Synventive continues to use Alternative for customizations that are delivered on time and with valuable and complete documentation.
We have numerous vendors that we use each day, and Alternative is one of the very few that I would recommend. They’ve done a great job for us.
I am very happy with the creative solution that Alternative came up with to keep my practice management data in sync with my Salesforce database. Their alternative has saved me both time and money. I also appreciate their responsiveness to my communications and requests.
The Breathing Association had a very positive experience with both John Hulina and Juel Hood. We have been successfully using Salesforce to collect and report client data to United Way for five years. However, as a small non-profit health care organization, we have grown over the past two years and added new sources of income with multiple new reporting requirements. Because funding is closely tied to reporting accurate, confidential demographic and patient data, we needed to upgrade Salesforce to accommodate these new demands. With changing costs/values for medications and in-kind services, we were left with a large amount of data to collect and a need to provide clear reports that could change over time without losing old data for each patient. The robustness of Salesforce combined with the creative reporting methodologies developed by John and Juel have given us the ability to provide multiple, accurate reports in a timely manner without overburdening our small staff with multiple data entry requirements. The training and training tools they provided allow us to keep the system up to date without requiring additional TA. As a non-techi, I was extremely grateful for their patience and willingness to work with me in spite of my lack of knowledge. Both they and Saleforce make it easy for me to be a Salesforce “administrator” with little knowledge of computer language. In the future we will make every effort to request funds from new grantors to engage ATP to keep Salesforce compatible with the data we are required to collect and report.
An Alternative team member gave a presentation on Advanced Customizations at our Minnesota Epicor Users Group meeting. He was able to give our software attendees the depth of information and examples they always ask for in presentations. He was also able to explain the examples for those of us manufacturing people who do not program the software. Our attendees gave him excellent reviews – Some examples of comments were: “Very specific & detailed – good!”, “Very informative, practical ways to make information more visual”, and “Very useful – gave me some new tools & ideas.”
I doubt we could find another Epicor team as flexible or as responsive as Alternative Technology Solutions. We had an aggressive timeline for our implementation and a skeleton crew. The process required long hours and it was amazing to have Alternative Technology Solutions by our side. Their knowledge and positive attitude were very much appreciated. I know we could not have done this without them.