Alternative’s Salesforce experts will help you efficiently and effectively implement, integrate, and customize your Salesforce platform to ensure you make the most of its features and capabilities. Our Salesforce consulting services include:
Whether you’re newly implementing or hoping to expand the use of Salesforce into other parts of your business, our Salesforce consultants are Sales Cloud, Service Cloud, and Custom Cloud experts. We can help guide you through your initial planning stages, work through process definition and work with you to perform the actual Salesforce implementation.
Whether you want to create a place for better collaboration or are looking for a better way to keep thousands of documents, files, and sales and marketing resources organized and accessible to partners, distributors, and employees, Alternative’s extensive manufacturing knowledge, expertise, and insight can help you design and implement a highly customized Salesforce Community Cloud to meet all your business needs. Learn more.
The CRM Effectiveness Assessment takes you and your users to that next level. Our expert Salesforce consultants will provide a full assessment of your current usage model by executing discovery interviews with key members of your sales, marketing, and management teams. The result is a complete analysis with an actionable plan that allows you to optimize Salesforce features, improve usability, and maximize underutilized tools.
Because our Salesforce consultants are certified in Salesforce implementation and administration, we’re able to help you gain maximum benefit from all of standard Salesforce functionality. What’s more, because we have a wealth of manufacturing experience, we’re also well able to recommend best practice in the use of Salesforce by companies just like yours – whether this comes from standard functionality or other more advanced features, we’re equipped to make informed recommendations.
Ensuring the successful adoption of Salesforce by your team starts with effective training. From project team and administrator training to end user classes, we’ll create the enablement program that meets the needs of your business. To learn more about additional user training through our University of Alternative program, click here.
If you're looking to incorporate marketing automation into your organization, our certified Pardot consulting team can help. Because Pardot is a Salesforce company, integration is seamless, so you can focus on lead management, email marketing, drip marketing, lead scoring capabilities, forms and landing pages, automation tools, and more.