New Software Solution Bridges Data Gap Between Epicor and Salesforce
Alternative Technology Solutions introduces Connect for Salesforce to help businesses integrate two critical technology investments
ALISO VIEJO, California—June 14, 2011—Alternative Technology Solutions, a fast-growing CRM and ERP solutions provider (http://www.alttechsolutions.com), today announces a new software solution called Connect for Salesforce that seamlessly synchronizes data between Epicor and Salesforce, two of the most popular ERP and CRM solutions used in the midmarket today.
Connect for Salesforce bridges the data gap between these two critical enterprise solutions to achieve significant efficiencies in the sales process and increase accessibility for non-ERP users. Critical customer information that has been difficult to access in an ERP system can now be pushed to a mobile device for quick access in the field.
“Connect makes valuable customer information readily available to sales and service teams through a seamless centralized integration. In today’s extremely competitive market, the quick availability of critical information can mean the difference between winning and losing,” said Donna Barnett, Chief Technology Officer at Alternative Technology Solutions. “We’ve seen our customers struggle with this data gap and developed this turnkey solution based on a strong understanding of what businesses need.”
Alternative partnered with Pervasive Software to securely deliver real-time information between Salesforce and Epicor. Pervasive Data Integrator, a powerful and efficient integration engine, has been successfully used to integrate more than 500 companies with Salesforce since 2000.
Connect gives users the flexibility to update key customer information in Salesforce through a browser or mobile device. When used in conjunction with the Salesforce Customer, Partner Portal companies also have the ability to provide secure, segmented access to their partners and/or customers. System administrators maintain flexibility to customize data mappings and control timing of synchronization–from real-time to interval scheduling.
Connect enables Epicor to integrate with Salesforce in the following areas:
- Customers and Contacts - Synchronization of Epicor customers, ship-to addresses and related contacts with Salesforce account.
- Part/Product Data - Integration of the Epicor Part Master to Salesforce Products for use on Opportunities, Quotes and sales reporting.
- Opportunity Management - Create Epicor quotes from a Salesforce Opportunity.
- Orders, Shipments, Invoices and RMAs - Complete visibility of current and historical ordering, shipping, invoicing and returns activity.
Connect for Salesforce is part of Alternative’s Connect line of integration products which also includes Connect for eCommerce. Connect for Salesforce is available now and Alternative Technology Solutions is offering weekly webinars to introduce businesses to this new software solution. Visit http://alttechsolutions.com/events.htm for more information.
About Alternative Technology Solutions
Alternative Technology Solutions was founded in 2009 with a customer-centric philosophy. Alternative delivers industry expertise as a solutions provider for the Epicor and Salesforce software products. Alternative Technology is a full service provider with both functional and technical expertise, project management and business services encompassing Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and Supply Chain Management. Headquartered in Aliso Viejo, Calif., the company also has offices in Chicago, Ill. and Monterrey, Mexico.