Implementation, Optimization, and Support Services for Epicor ERP

As the leading independent service and solution provider for manufacturers, Alternative Technology Solutions offers a full range of Epicor ERP services that accelerate the adoption and optimization of your Epicor system. Our team of skilled consultants is equipped with a unique blend of Epicor software expertise and manufacturing industry knowledge and is ready to help you maximize your ERP investment.

Learn more about Alternative’s solutions for Epicor 9 users.
Learn more about Alternative’s solutions for Epicor Heritage customers.

Implementation and Technology Consulting Services

Whether you’re newly implementing Epicor ERP, need to upgrade your system, or just need help making the most of your investment, Alternative is here to help with services including:

  • Full system implementation
  • Major upgrades and legacy migrations
  • Business process improvements
  • Product configuration
  • General optimization consulting

Business Performance Consulting Services

For many manufacturers, ERP is the system at the center of the business. In order to keep it running optimally, Alternative can help with services including:

  • Business performance review
  • Business process optimization
  • Business Activity Queries (BAQs) and Business Process Management(BPMs)
  • Custom trackers and dashboards
  • Business intelligence/data warehousing
  • Backup system and disaster recovery

Supply Chain Consulting Services

Smoothly running supply chains are a critical part of keeping you business successful. Alternative’s supply chain services include:

  • Advanced Financial Reporter (AFR) training and implementation
  • Epicor Performance Management (EPM) implementation
  • Advanced Print Management (APM and APM Plus)
  • Bartender and handheld setup and configuration
  • XL Connect
  • SharePoint
  • Active planner financial budgeting system

Training and Support Consulting Services

Getting the most out of your Epicor ERP system means having users that are empowered to confidently use the system as well as support ready when you need it. Alternative is able to help with services including:

  • Training classes available remotely, in a classroom, or on-site
  • End-user application training
  • Epicor Knowledge Mentors
  • Developer Training and Support
  • Managed Services/Level 1 & 2 Help Desk
  • Tier 3 Support – Click here to learn more

Tools and Technical Consulting Services

To take your Epicor ERP system further, Alternative’s technical consultants can help develop solutions, including:

  • Custom development work
  • Crystal Reports
  • Service advanced business tools
  • Data conversions
  • Systems Consulting – Patch updates, performance tuning, installations

Learn more about Alternative’s Tools and Technical Consulting Services for Epicor.

Human Capital Management (HCM) Support Services

Epicor HCM Software automates your HR processes enabling you to track, manage, and analyze all your employee data from application to retirement. At Alternative, we have an expert team of consultants that will help your organization implement, integrate, and train your staff on how to best maximize your HCM investment. Contact us for a complimentary Discovery Session.

Learn more about Alternative’s HCM Services for Epicor here.

Reach Out

Are you a manufacturer ready for the cloud?
Click the link below to learn how Alternative can help bring your company to the next level.

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